Enhance Your B&B’s WhatsApp Experience with AI Support

Capture every customer inquiry, day or night, with a human touch.

Imagine a lovely B&B nestled in the Cathedral Quarter, known for its charming rooms and personalised breakfasts. One evening, an eager traveller sends a WhatsApp message at 10 pm, inquiring about single-night availability and whether they can accommodate a gluten-free diet. Unfortunately, the owner is busy preparing for the next day's guests and misses the message. With virtualreceptions on WhatsApp, that message is captured instantly, allowing the traveller to book a stay without delay. Our service seamlessly handles inquiries specific to Derby B&Bs—like parking queries in Friar Gate or early arrival requests in Allestree—while exchanging photos of rooms and menus directly. And when the conversation requires a human touch, our system escalates the chat to a real operator. Don’t let potential guests slip away; engage them where they are already communicating.