Every guest replied to, every night filled
AI receptionist for holiday lets and Airbnb hosts: responds to calls and guest messages in their own language, shares check-in info, manages early arrivals and late departures, and keeps your response time quick on every platform.
Common Challenges
Guests message you at midnight about door codes and parking while you are asleep.
You get the same questions about Wi-Fi, check-in times and towels several times a week.
Slow responses on Airbnb and Booking.com lower your ranking and response rate.
Calls from new guests go to voicemail while you are busy cleaning between bookings.
What Virtual Receptionist Does for You
Instant guest replies
Answers calls and messages in the guest's language, with your house rules, check-in instructions and local recommendations.
Quicker response times
Replies on Airbnb, Booking.com and Expedia via Ospitessa, so guests are never left waiting.
Seamless handover
Damage reports, refund requests and complaints are sent straight to you with the full chat history.
Increase direct bookings
Handles availability queries and directs guests to your own booking page.
Questions AI Handles
Full Capabilities
ospitessaHotel PMS · free of chargeA PMS for your holiday lets, free of charge
Ospitessa organises all your properties on a single calendar, synchronises Airbnb, Booking.com and Expedia, sends check-in details and replies to guest messages in their language.
Ospitessa Start comes at no extra cost with our mid and top tier plans, or you can get it on its own as Hotel Guest Messaging.
Your Phone Is Never Unattended
Evenings, weekends and holidays included. Listen to the demo - free, no account.