Hotel-style Service Without a 24-hour Reception
AI receptionist for serviced apartments and aparthotels: responds to calls and messages around the clock, manages both long and short stay queries, arranges early check-ins and additional cleaning, and passes all details to your team.
Common Challenges
Business guests want immediate answers about monthly rates and invoicing.
No staff present overnight when guests arrive late.
Requests for extra cleaning, cots and parking come in via phone, email and booking platforms.
Long-stay enquiries are missed if not answered quickly.
What Virtual Receptionist Does for You
Ready for corporate guests
Explains long-stay options, invoicing and inclusions, then captures the enquiry.
Covers late arrivals
Sends access instructions and responds to questions outside office hours.
Captures special requests
Takes requests for extra cleaning, cots, parking and late check-out.
Consistent replies
Gives the same information on calls, website chat, WhatsApp and through OTA messages.
Questions AI Handles
Full Capabilities
ospitessaHotel PMS · free of chargeA PMS for serviced apartments, free of charge
Manage both short and long stays on one calendar, with channel management, online check-in, invoicing and an AI that replies to guests and takes bookings directly.
Ospitessa Start comes at no extra cost with our mid and top tier plans, or you can get it on its own as Hotel Guest Messaging.
Your Phone Is Never Unattended
Evenings, weekends and holidays included. Listen to the demo - free, no account.