Manage More Properties Without More Calls
AI receptionist designed for short-term rental and property management firms: responds to owners and guests by phone and message, logs maintenance issues, shares property details and keeps all conversations organised per unit.
Common Challenges
Guests from multiple properties ring the same office number at any hour.
Maintenance issues are missed between phone calls, texts and platform messages.
Owners ring for updates while your staff are busy with turnarounds.
Hiring overnight staff as your portfolio grows reduces your profits.
What Virtual Receptionist Does for You
Unit-aware answers
Understands each property's access, rules and amenities and responds for the correct unit.
Maintenance intake
Records the unit, issue and photos, then sends the request to your team.
Owner updates
Deals with routine owner queries and forwards the rest to the right manager.
Every channel
Phone, website chat, WhatsApp and Airbnb, Booking.com and Expedia via Ospitessa.
Questions AI Handles
Full Capabilities
ospitessaHotel PMS · free of chargeOne PMS for every property you manage, free of charge
Ospitessa brings all your owners' properties onto one calendar with channel management, invoicing, cleaning schedules and an AI that responds to guests on every platform.
Ospitessa Start comes at no extra cost with our mid and top tier plans, or you can get it on its own as Hotel Guest Messaging.
Your Phone Is Never Unattended
Evenings, weekends and holidays included. Listen to the demo - free, no account.