Motels
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Motels

Never Miss a Late-Night Guest Again

AI receptionist for motels and roadside inns. Answers every call, day or night, gives details on room types and policies, deals with late arrivals and directions, and passes on walk-in or group enquiries to your team.

24/7
Phone cover
Late arrivals
Managed
45+
Languages
Phone, chat, OTA
Contact channels

Common Challenges

Drivers ring late at night to see if you have any rooms left.

One person is doing reception, cleaning and maintenance.

Calls about pets, lorry parking and check-in times keep coming.

Missed calls mean guests just go to the next motel.

What Virtual Receptionist Does for You

Always answers

Every call is picked up, so late-night travellers get through instead of hitting voicemail.

Policies made clear

Pet rules, parking, deposits and check-in times explained consistently.

Arrival info sent

Directions and late check-in instructions sent by text message.

Concentrate on reception

Routine calls handled so you can focus on guests at the desk.

Questions AI Handles

"Do you have any rooms free tonight?"
"Is there parking for lorries or trailers?"
"Are pets allowed and is there a charge?"
"What time is check-in and can I arrive after midnight?"

Full Capabilities

Take calls about room availability
Give room types and policy details
Explain parking for lorries and trailers
Provide late check-in instructions
Answer questions about pets
Send directions from the main road
Respond to Booking.com and Expedia messages
Pass on group and long-stay enquiries to staff
ospitessaHotel PMS · free of charge

A PMS for your motel, free of charge

All rooms on one calendar, Booking.com and Expedia synchronised, late check-ins handled, invoicing and an AI that answers calls and messages 24/7.

Ospitessa Start comes at no extra cost with our mid and top tier plans, or you can get it on its own as Hotel Guest Messaging.

Your Phone Is Never Unattended

Evenings, weekends and holidays included. Listen to the demo - free, no account.

Virtual Receptionist for Motels & Roadside Inns | Virtual Receptionist