Campgrounds & glamping
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Campgrounds & glamping

Never Miss a Camper While You’re Out on Site

AI receptionist for campsites, caravan parks and glamping retreats: handles calls and messages about pitches, tents, cabins, electric hook-ups and pets, manages booking queries and sends directions when your staff are busy outdoors.

24/7
Camper responses
Pitches & cabins
Queries managed
45+
Languages supported
Phone, chat, OTA
Communication channels

Common Challenges

The office phone rings when staff are away from reception.

Campers often repeat questions about hook-ups, pets and fire policies.

Reception is closed at weekends when demand is highest.

Late arrivals struggle to find the entrance after dark.

What Virtual Receptionist Does for You

Always available

Handles calls and messages even when everyone is out on site.

Consistent site rules

Gives the same clear information on pets, campfires, quiet hours, electricity and water every time.

Booking queries

Collects dates, unit type and group size for pitches, tents and cabins.

Arrival support

Provides directions, gate codes and instructions for late arrivals.

Questions AI Handles

"Do your pitches have electric hook-ups?"
"Are dogs allowed on site?"
"Can we have a campfire?"
"What are your arrival and departure times?"

Full Capabilities

Answer pitch, tent and cabin availability
Explain electricity, water and waste hook-ups
Share pet and campfire rules
Send directions and gate codes
Take group and event enquiries
Handle late-arrival instructions
Reply to OTA messages
Pass maintenance issues to staff
ospitessaHotel PMS · free of charge

A PMS for your campsite or glamping, free of charge

Pitches, tents and cabins managed on one calendar, online booking, channel management, invoicing and an AI that answers guests while you are out and about.

Ospitessa Start comes at no extra cost with our mid and top tier plans, or you can get it on its own as Hotel Guest Messaging.

Your Phone Is Never Unattended

Evenings, weekends and holidays included. Listen to the demo - free, no account.

Virtual Receptionist for Campsites, Caravan Parks & Glamping | Virtual Receptionist