Connect Virtual Receptions with Microsoft Teams
Streamline your communication and boost productivity with AI-driven automation.
Integrating Virtual Receptions with Microsoft Teams allows your business to enhance customer interactions and internal communications. Automate responses, manage appointments, and ensure no important call or message is missed, all from a single platform.
Start Your Free Trial TodayWhat you gain with this integration
Concrete automations that save hours weekly.
Enhanced Communication
Automate call handling and message routing to ensure seamless communication with clients and team members.
Time Efficiency
Reduce response times by automating routine queries, freeing up staff for more complex tasks.
Centralised Management
Manage all communications in one place, simplifying workflows and improving team collaboration.
Real-time Notifications
Receive instant alerts for important messages or calls, ensuring you never miss a critical interaction.
Setup steps
- 1Log in to your Virtual Receptions account.
- 2Navigate to the integrations section and select Microsoft Teams.
- 3Authorise the connection by signing into your Microsoft account.
- 4Configure your settings to define how calls and messages are routed through Teams.
How the automation works
Once integrated, Virtual Receptions can automatically route calls and messages to Microsoft Teams. When a client contacts your business, the AI receptionist determines the best recipient based on pre-set rules, ensuring efficient communication. Notifications are sent in real-time, allowing your team to respond promptly.
Use cases
- A customer calls and is routed to the right team member via Teams.
- Schedule meetings directly from Virtual Receptions into Teams calendars.
- Automate follow-up messages after client interactions.
- Use Teams for video consultations with clients initiated by Virtual Receptions.
- Send alerts to team members for urgent client requests.